Mobile / Sports
bb93 collects only the information needed to keep your account running smoothly — login activity, wallet records, and the device paths you use to reach us. What we collect, why we collect it, and how you can review or correct it is set out in full on this page.
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose to link, such as Nagad or Bank Transfer. We use that information to verify your identity, process wallet movements, and keep your session history in order so you can return to where you left off without starting from scratch. Beyond registration data, we record standard browsing signals: device type, browser version, pages visited, and session duration. These logs help us spot technical faults and improve the paths you use most on mobile. We do not sell your personal data to third parties. We share it only where strictly necessary — for example, when a payment processor needs a transaction reference to complete a Nagad transfer or a Bank Transfer instruction you initiated. Cookies and similar tools are active on this site; they remember your login state and preferred settings across visits. You can adjust cookie permissions through your browser, though disabling certain cookies may affect how account pages load. All data handling described here is subject to applicable local law and the eligible regions where this service operates.
Transaction references tied to your Nagad wallet are stored to match deposits and withdrawals to your account. These records are accessible in your transaction history and are retained according to the schedule described in the retention section below.
When you use Bank Transfer, we hold the reference details needed to reconcile the payment against your account balance. This data is not shared beyond what the transfer itself requires to complete.
We log the device and browser you use each session. This helps us maintain account continuity across your phone and desktop, and lets us flag unusual login patterns that may indicate access you did not authorise.
This policy applies to data collected through bb93's website and any account-linked activity you carry out here. It does not extend to third-party sites linked from our pages, nor to the independent data practices of payment networks such as Nagad or Bank Transfer — those services operate under their own terms. Understanding what falls inside and outside our scope helps you know where to direct questions about your data.
Data collected when you log in — including device identifiers and session timestamps — falls under this policy. We use it to maintain your account state and detect access that does not match your usual pattern.
Records of deposits and withdrawals processed through your account are covered here. The payment network handling the transfer — Nagad, Bank Transfer — also holds its own records governed by that network's privacy terms.
Pages you browse, games you open, and features you interact with generate usage data that falls under this policy. We use aggregated signals to improve navigation, not to build personal profiles for advertising.
Links to external sites, game studios' own portals, or payment provider dashboards fall outside this policy once you leave our domain. Review the relevant third party's privacy statement for data handling that occurs on their side.
You have practical options when it comes to the data we hold on your account. Reviewing your records is the starting point: open the account settings area after logging in and you will find your registered contact details, linked payment method references, and recent session history. If any detail is incorrect — a misspelled name, an outdated contact number, a payment reference that does not match — you can submit a correction request directly through the support route described on the contact page. We aim to process corrections and respond to data questions within a reasonable period; exact timescales depend on the nature of the request and applicable local requirements. Where local law grants you the right to request deletion of certain data, you can raise that through the same support route. Note that some records — particularly transaction references tied to Nagad or Bank Transfer movements — may need to be retained for a minimum period under financial-record obligations. We will tell you if a deletion request cannot be completed in full and explain why.
Log in and open account settings to see the personal details, contact information, and transaction references currently stored against your profile.
Submit a correction through the support channel if any stored detail is wrong or out of date. We will update what we can and confirm the change once it is processed.
If you are unsure what data we hold or why, contact support with a specific query. We will explain the basis for holding that information as it applies to your account.
Where local law allows, you can request removal of personal data. Some financial records tied to your payment history may be subject to minimum retention obligations before deletion can proceed.
If you have a question about this policy, need to correct account data, or want to understand what records we hold, use the contact routes published on our site. We do not invent response windows we cannot verify — check the contact page for the routes currently active.
Open the live chat widget from any page on the site. Describe your privacy question or data request clearly so the team can route it to the right person.
Send a written data or privacy request to the support email address listed on the contact page. Include your registered account details so we can locate your records accurately.
The help section in your signed-in account area includes published articles on data access and correction steps. Start there for answers to common questions before raising a direct request.
Data security and retention are handled through the operational controls described below. If any of these practices change materially, we will update this page and, where appropriate, notify you through your registered contact details.
Cookies keep your login active between visits and remember preferences like your last-used account section. You can manage cookie permissions in your browser settings; note that blocking session cookies will require you to log in again each visit.
Login events are logged with device and timestamp. If we detect a session that does not match your normal access pattern, we may prompt additional verification before allowing account access to continue.
We keep account and transaction records for as long as your account is active and for the minimum period required by applicable financial obligations. When retention is no longer required and you request deletion, we remove the data.
When we make changes to this policy, the updated version is published here with a revised date. Continuing to use your account after an update means you have had the opportunity to review the changes.
These are the questions we hear most often about how your data is handled on this account. If yours is not here, the support routes on the contact page are the right place to ask.
We collect the details you enter during registration — name, contact information, and the payment method you link such as Nagad or Bank Transfer. We also log device type, browser, and session activity to maintain account continuity and spot unusual access events.
Payment references are shared only with the processor needed to complete the transaction you initiated. We do not sell or pass your Nagad or Bank Transfer details to marketing partners or unrelated third parties.
Log in and open account settings. Your registered contact details, linked payment references, and recent session history are visible there. If you need a broader summary of what we hold, contact support with a written request and your account details.
Yes, where local law permits it. Some records — particularly transaction references linked to Nagad or Bank Transfer activity — may be subject to minimum retention requirements before deletion is possible. We will explain any limitation that applies to your specific request when you raise it.
No. Once you interact with an external service — a payment app dashboard or a game studio's own portal — that service's own privacy terms apply. Our policy covers only data collected within your bb93 account session and the pages on this site.
Account data is retained for the period required by applicable financial and legal obligations after your last active session. When that period ends and no outstanding query is open, data that is no longer needed is removed from our active systems.